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United Pet Group Voluntary Recalls Multiple Brands of Rawhide Chew Products for Dogs Due to Possible Chemical Contamination

https://www.fda.gov/Safety/Recalls/ucm562701.htm

 

For Immediate Release
June 10, 2017
Contact
Consumers
United Pet Group
1-855-215-4962
Media
Meg Rowley
985-237-9786
Announcement
View Product Photos
United Pet Group, a division of Spectrum Brands, Inc. is voluntarily recalling multiple brands of packages of rawhide dog chew products that were distributed to retail outlets and sold online in the U.S. The recall involves the brands and products described below.

The recall was initiated after  United Pet Group identified that certain of its rawhide chew manufacturing facilities located in Mexico and Colombia, as well as one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews. The compound is an anti-microbial chemical that is approved for cleaning food processing equipment, but it has not been approved in the U.S. as a processing aid in the production of rawhide chews for dogs.

United Pet Group received very limited reports of pet illness based on the volume of possibly affected rawhide chew products manufactured and distributed. The primary complaint received from consumers was that the affected product had an unpleasant odor. Diarrhea and vomiting were also reported.

Exposure to quaternary ammonium compounds through direct ingestion may cause the following symptoms in dogs: reduced appetite, and gastric irritation including diarrhea and vomiting. These symptoms may require treatment by a veterinarian depending on severity.

The affected product was distributed nationwide from United Pet Group’s Edwardsville, Illinois distribution facility and was delivered to consumers through various retail establishments including online outlets. All of the dog chew products included in the voluntary recall identify an expiration date ranging from 06/01/2019 through 05/31/2020 located on the back of the package.

The products subject to the recall are described below.

Product Brands
Product Names and Identifying Information
American Beefhide
United Pet Group is recalling certain packages of dog chews with the American Beefhide brand on the label.

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Manufactured by:
Salix Animal Health, LLC Deerfield Beach, FL 33442
Digest-eeze
United Pet Group is recalling certain packages of dog chews with the Digest-eeze brand on the label.

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB, and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

Manufactured by:
Salix Animal Health, LLC Deerfield Beach, FL 33442
Healthy Hide (including Healthy Hide – Good -n- Fun and Healthy Hide – Good -n- Fit)
United Pet Group is recalling certain packages of dog chews with the Healthy Hide brand, Healthy Hide Good-n-Fit brand, and Healthy Hide Good-n-Fun brand on the label.
This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:

United Pet Group, a Division of Spectrum Brands, Inc. 3001 Commerce St. Blacksburg, VA 24060 1-800-645-5154 Consumers who have purchased the products described above are urged to dispose of the product or return it directly to United Pet Group or to the retail establishment where they initially purchased the product for full refund. Please see brand logos below which will assist in identifying affected products.

We take our responsibility to pets and their owners seriously and we are continuing to investigate the cause of this problem. We are implementing changes across  the  affected manufacturing facilities in order to prevent this problem from reoccurring in the future. United Pet Group is also working with retailers to ensure that the affected products are no longer sold and removed from inventory.

If you have these products, please contact the United Pet Group consumer affairs team at 1-855-215-4962 between the hours of 8:00 AM – 11:00 PM Eastern Standard Time for a refund.

Consumers with questions may call the consumer affairs team at the number listed above.

For press inquiries, please contact Meg Rowley at 985-237-9786, Monday through Friday 9:00 AM – 5:00 PM Eastern Standard Time.

This voluntary recall is being conducted with the knowledge of the Food and Drug Administration.

 

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Response To A.Wells Regarding Shorty


On Mar 3, 2015 7:37 AM, our rescue received the following email from “A. Wells” through Rescueme.org.

“I think it’s so wrong that you’re rehoming this 14 year old pooch! I wish I had room for Shorty. And then $200?!? For shame!”

This individual stood in judgement and did not have the decency to include their real phone number or email.
We are taking this opportunity to clarify and address their ridiculous and accusatory email.

Dear A. Wells,
I’m afraid that there has been a gross misunderstanding on your part.
Shorty was surrendered by his previous owners to Chicago Animal Care And Control facility in Chicago in July  of 2014.

If you are not familiar with open admission facilities, please let me take this opportunity  to educate you.  Owner surrenders are the first animals to be euthanized to make room for court case animals and found animals.  They are not allowed any grace period, especially when space is a deciding factor.

Making A Difference Rescue was the only rescue that stepped up to save Shorty’s life.

I have personally fostered, loved and cared for Shorty from the moment that we were able to save him.  I have my own dogs.  I also have another dog that I am fostering.  We made room.  We did not make excuses  because he was old, or because we had no more room or the fact that he needed more care due to his age.
If there is a will, there is a way…anything else is an excuse.

I find it very troubling that you sit in judgement of our efforts to give Shorty a happy and loving life that he so deserves in his golden years.  Perhaps you do not understand the costs involved in vetting, dental costs and bringing up to date vaccinations that had been ignored by his previous owners…especially for a senior dog.  Surely you have taken your own dogs to a vet and know that these costs amount to much more than $200.

“And then $200?  For shame!”
Shame on us for charging less than what it cost to actually save Shorty?  Shame on us for using his adoption fee when he finds his forever home to save another animal in need?

Our rescue is 100% volunteer.
No one is paid.  Not one penny goes into our pockets.  We pay our own gas for transport to and from shelters, vets and home visits.  We give up our own time with our own families in order to help animals find their forever home.

We are a 501(c)(3) rescue and rely solely on the compassion and generosity of good hearts to foster and donate to help our cause.
Perhaps you will find it in your heart to donate to our rescue because we cared enough to find the time and make room for a gentle dog that did not deserve to die because he grew old.

Sincerely,
Amaliya DeLuxx
Proud to be a Making A Difference Rescue Volunteer

June 2014 Spay Illinois Vaccine Clinic Dates

Spay Illinois 2014
Lisle- Walk In Vaccine clinic
06/09/2014
5:00 pm – 8:00 pm Lisle- Walk In Vaccine clinic
Lisle Pet Well Clinic, Lisle IL

Elgin
06/10/2014
5:00 pm – 8:00 pm Elgin
Elgin F.Y.D.O.Land, Elgin IL

Oak Lawn
06/11/2014
5:00 pm – 8:00 pm Oak Lawn
Oak Lawn Pet Supplies Plus, Oak Lawn IL

Lansing*
06/14/2014
9:00 am – 2:00 pm Lansing*
Lansing Teds Feedstore, Lansing IL

Lisle- Walk In Clinic
06/14/2014
9:00 am – 12:00 pm Lisle- Walk In Clinic
Lisle Pet Well Clinic, Lisle IL

Plano
06/16/2014
4:00 pm – 7:00 pm Plano
Plano Happy Hounds, Plano IL

Morris
06/17/2014
5:00 pm – 8:00 pm Morris
Morris Pet Paradise, Morris IL

Elmhurst
06/18/2014
4:00 pm – 7:00 pm Elmhurst
Elmhurst Tail Gate, Elmhurst Illinois

Rockford
06/20/2014
11:00 am – 5:00 pm Rockford
Northwest Community Center, Rockford IL

Wheaton
06/21/2014
10:00 am – 1:00 pm Wheaton
Wheaton Pet Supplies Plus, Wheaton IL

Oak Lawn
06/22/2014
11:00 am – 3:00 pm Oak Lawn
Oak Lawn Pet Supplies Plus, Oak Lawn IL

Aurora
06/23/2014
2:30 pm – 5:30 pm Aurora
Aurora Bark A Lounge, Aurora IL

Joliet
06/24/2014
5:00 pm – 8:00 pm Joliet
Joliet Karens Grooming Shop, Joliet IL

Wilmington*
06/25/2014
4:00 pm – 7:00 pm Wilmington*
Wilmington Tails N Whiskers, Wilmington IL

Carpentersville
06/28/2014
9:00 am – 11:00 am Carpentersville
Carpentersville Tractor Supply Store, Carpentersville IL

Lisle- Walk In
06/29/2014
11:00 am – 2:00 pm Lisle- Walk In
Lisle Pet Well Clinic, Lisle IL